Lavasoft FAQ pages

Why has my Ad-Aware license reverted to the Free edition?

When the License has expired, Ad-Aware will revert to the free edition. If your license time has not expired but the program has reverted to the Free edition, first please reboot your computer. If the software is still not activated correctly please re-enter your serial number in the 'Manage License' screen. You can get your serial number by logging into Lavasoft Support Center here (click). If you receive any error message when trying to re-activate the software or you need to transfer your license to a new PC please contact our support team through the Lavasoft Support Center here (click).  Please include the hardware fingerprint and your license information, which can be found in the 'Manage License' screen.

Applies to:

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