Lavasoft FAQ pages

My email address got a -1, -2 or -3 appended at the end. When I requested my login credentials my email was not recognized by your site and I could not enter the Support Center.

There are rare occasions where the automatic email reminder function attaches a random number in the end of the email address to make them unique and avoid a possible conflict.
Your email is not changed in the database, and you still use it to enter the Support Center. Just remove the hyphen and the number.

Applies to:

Back to FAQs