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Lavasoft FAQ pages
I cannot update the Definitions File.
Ensure you have an active internet connection
Configure your firewall or any other security programs to allow Ad-Aware (aawservice.exe) network access. If necessary, you can temporarily turn off your firewall, but be sure to turn it on again after you have updated the Definitions File.
1. Open Ad-Aware main menu.
2. Click the 'Web Update' button to connect to the update server and download the latest software and definitions updates.
3. When the update is complete, click 'Ok'.
If you are operating behind a proxy server, you will need to have your proxy server settings correctly configured in order to perform updates.
Go to Web-update- >Settings -> under proxy settings add your proxy server details and click save.