Lavasoft FAQ pages

Compatibility issues

Ad-Aware just like any antivirus companies for the most part have the exact same functionalities. If you wish to download Ad-Aware 11 and also have another antivirus software installed on your PC before, we strongly recommend to disable the other antivirus as it can cause a conflict. Most conflicts are created when a user runs Ad-Aware and another antivirus with the same functionalities.

If you already have another antivirus installed on your PC, you are proposed to install Ad-Aware 11 as a second line of defense.

If an incompatible program is detected, Ad-Aware antivirus installation as a 2nd line of defense starts immediately. No drivers are installed. If any Ad-Aware drivers were installed earlier, they are removed. In addition, installing Ad-Aware as a 2nd line of defense allows you to use the Scan Computer option only.

If you have installed Ad-Aware as a 2nd line of defense and the application has detected any incompatible software, you need to install additional components to enable more features available for the Ad-Aware version you currently have installed on your PC. For the purpose, click the slider and then continue installing additional components.

Please remember, if one or more incompatible programs are installed on your PC, running these programs alongside with Ad-Aware may generate conflicts. We recommend to uninstall these programs to avoid compatibility issues using antivirus programs with the same functionalities at a time.

Applies to: Ad-Aware 11

Back to FAQs