Support CenterCustomer registration

Customer registration

To receive log in credentials for the Lavasoft Support Center and to access free online customer support for Ad-Aware Pro and Total Security, please submit the form below.

Note: This registration form is NOT for customers who have purchased Ad-Aware online. Only customers who have purchased a box copy of Ad-Aware from a store or exchanged credit card points to obtain Ad-Aware need to complete the customer registration form.

To complete this registration you need the serial number of your purchase product. The serial number is located on the envelope of the CD you received when you purchased your box copy of Ad-Aware. If you acquired Ad-Aware by redeeming you credit card points, the serial number was delivered to you in the transaction confirmation page.

Register your box copy software

Have you purchased Lavasoft software at a store, exchanged credit card points to obtain it or have a license that has not been purchased online? Use this form to register for a support account..

If you register a new e-mail address, you will be logged in automatically. If you are a returning customer, your login information will be sent to you by e-mail.