Introducing Live Help

by Jona on December 17th, 2008 in News about Lavasoft.

We know that your computer is a very important part of your life. We also know it can be very frustrating if your PC is not working the way you want it to. So in order to provide an additional layer of technical expertise, Lavasoft has decided to partner with SupportSpace - thereby giving you access to PC repair help, virus & spyware removal and much more, through remote access services. It's quick and easy - all you have to do sit back and relax.

SupportSpaceSupportSpace gives consumers and small businesses instant access to a robust network of independent, certified technical experts, capable of handling virtually any tech-related issues, including help with Lavasoft products.

The security experts can remotely connect to your PC, then troubleshoot and fix the problem and/or configure the system/software for best use. And it's all done over a secure Internet connection.

For more information on the services provided please click the links below.

Ad-Aware Help
- Need help removing viruses or spyware?
- Help using or configuring the software?

PC Care
- Your PC doesn't work the way you want?
- Have a slow PC?
- Mysterious errors?

Throughout the session, the user and the expert will be connected on the SupportSpace platform and will be able to communicate via chat or phone. For more information on SupportSpace's philosophy, please click here.

Please note: SupportSpace is a trusted partner by Lavasoft. This additional support service is available to all Lavasoft users and should not be confused with Lavasoft Technical Support. If you hold a valid license of any Lavasoft product you are entitled to Free Technical Support. Please login to the Lavasoft Support Center.